Shipping, Returns & Exchanges

Shipping

At this time, we ship within only the United States. For Hawaii and Alaska please message us directly.

SHIPPING TIMES

Shipping times may vary, packages are typically sent via USPS. Once your order ships, you will receive tracking information by email. We do not offer any expedited shipping at the moment.

SHIPPING RATES

Shipping costs are included in product prices.

Exchanges

We are happy to help if you need a different size, under the following conditions:

  • We limit the total number of exchanges to two times.
  • Please contact us with your order number and indicate which item(s) you wish to return.
  • Items must be unworn, with all original tags and packaging intact, and returned in the same condition as received.
  • Footwear must be tried on indoors, and we recommend trying on soft surfaces only.
  • Damaged packaging, signs of extended wear, or creasing will force us to charge a restocking fee.
  • Return shipping costs are the responsibility of the customer.
  • We will pay for the shipping costs of getting the new items to the customer.
  • We recommend using an insured and tracked shipping method, as returned items remain the customer’s responsibility until received by us.

RETURNS

GENTLY WORN

  • Gently worn items are final sale and are not eligible for return or refund. We are happy to assist with sizing questions prior to purchase to ensure the perfect fit.

If you’re not fully satisfied with your purchase, we offer returns or exchanges under the following conditions:

  • Please contact us with your order number and indicate which item(s) you wish to return.
  • Items must be unworn, with all original tags and packaging intact, and returned in the same condition as received.
  • Footwear must be tried on indoors, and we recommend trying on soft surfaces only. Signs of extended wear or creasing will make the item ineligible for return.
  • Return shipping costs are the responsibility of the customer, unless the item is defective.
  • We recommend using an insured and tracked shipping method, as returned items remain the customer’s responsibility until received by us.
  • Returns must be received within 14 days of delivery. Returns received after this period may be eligible for exchange or store credit only.

Once your return is received and inspected, a refund will be issued to the original payment method. Please allow up to 7 days for the refund to appear.

Return Address

Our address will be provided during the return/exchange process.